Welcome to Nepzon store Your privacy is our top priority. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
Your name, email address, and phone number
Shipping and billing address
Payment details (processed securely through trusted payment gateways like eSewa, Khalti, PayPal, etc.)
Device information, IP address, browser type, and browsing behavior via cookies and analytics tools.
2. How We Use Your Information
Your information may be used to:
Process and deliver your orders
Send order confirmations and delivery updates
Respond to your inquiries or support requests
Provide promotional offers and newsletters (if you opt-in)
Improve user experience and website functionality
Prevent fraud and enhance security of our platform
3. Sharing of Information
We do not sell or rent your personal data to third parties. We only share information with:
Payment service providers (for processing transactions)
Shipping/logistics partners (for order delivery)
Analytics or marketing services (to improve website performance)
All third-party partners are contractually required to handle your data securely and in compliance with privacy laws, including GDPR where applicable.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
Remember your preferences
Analyze website traffic
Provide a better browsing and shopping experience
You can manage or disable cookies anytime from your browser settings.
5. Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent for marketing communications at any time
We implement advanced security measures including SSL encryption, firewalls, and secure payment integration to protect your data. All transactions are processed via secure gateways.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors. If such data is identified, it will be deleted immediately.
8. Policy Updates
We may update this Privacy Policy as needed. All changes will be reflected on this page with the updated date. We recommend reviewing this policy periodically.
9. Contact Us
For any questions, feedback, or data access requests, please contact:
